1- money back and returns for Personalized
2- No question will be Asked
4- buyer should pay for the shipping back
3- All returns must be made within 30 days of
receiving the Shipment
We want you to love the gift you've received.
If, for any reason, you would like to exchange or return it, we are
happy to replace it with another selection or refund the credit card
used for the purchase. Just repack the gift in its original packaging
(if possible) with the packing slip and follow these simple steps:
1- You need to send us an email requesting for a gift return (GR) number, and to obtain the
correct address for our Returns Department, before returning any item.
The RMA number on your package tells us what to do with it when we
receive it. To get the Number please send email with your product
and purchase details to
with the subject
2- Write down the gift return (GR) number given to you by the customer
3- Include the GR number in the return shipping address
4- Send the gift back to us and For your security, please return your
gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and
retain your receipt.